Shipping policy-mdplusmefit

Shipping Policy of mdplusmfit.com

Last Updated:​ December 30, 2025

Thank you for choosing mdplusmfit.com! We are committed to ensuring a smooth and transparent shopping experience. Please review our shipping policy below.

1. Order Processing Time

We work diligently to get your order to you as quickly as possible.

  • All orders are processed within 48 hours​ (excluding weekends and holidays) after payment is confirmed.

  • During high-demand periods (e.g., holidays or sales), processing may occasionally take longer. If delays occur, we will notify you via email.

2. Shipping Times and Methods

Once your order leaves our warehouse, delivery times depend on your location and the shipping method selected:

  • Standard Shipping: 7–14 business days (estimated).

  • Expedited Shipping: Available at checkout for an additional fee (e.g., 3–7 business days).

  • Note: Shipping carriers may experience delays due to weather, holidays, or other unforeseen events. These delays are beyond our control, but we will provide tracking updates to keep you informed.

3. Unconditional Refund Policy for Shipping Issues

Your satisfaction is our priority. If your order is lost, severely delayed (beyond the estimated 14-day window), or arrives damaged, we offer full refunds or replacements​ under the following conditions:

  • Lost Packages: If the carrier confirms loss or tracking shows no movement for 10+ days, we issue a 100% refund or reship the order at no cost.

  • Damaged Items: Contact us within 48 hours of delivery with photos of the damaged product and packaging. We will resolve the issue promptly.

  • Major Delays: If shipping exceeds 14 business days (for standard shipping) and the carrier cannot guarantee delivery, you may request a refund or replacement.

To initiate a refund, email support@mdplusmfit.com with your order number and details. Refunds are processed to the original payment method within 5–10 business days.

4. Shipping Destinations and Costs

  • Domestic Shipping: We currently ship within the United States. Free standard shipping is available for orders over 7.49 applies.

  • International Shipping: Not available at this time.

  • Shipping Costs: Displayed at checkout. Fees are non-refundable unless the shipping issue is our responsibility.

5. Tracking Your Order

After your order ships, you will receive a confirmation email with a tracking number and a link to monitor your package’s progress. If you do not receive tracking information within 48 hours of ordering, contact us at support@mdplusmfit.com.

6. Contact Us

For shipping-related questions, reach out to our support team:

  • Email: support@mdplusmfit.com

  • Response Time: Within 24 hours (business days).

  • Hours: Monday–Friday, 9:00 AM – 5:00 PM EST.

Policy Updates

We may update this policy periodically. Changes will be posted on this page with a revised "Last Updated" date.

Thank you for trusting mdplusmfit.com!